Moorfields Eye Centre at Croydon University Hospital
Croydon University Hospital
530 London Road
Thornton Heath
Surrey
CR7 7YE
0207 702 5544
NHS
About Moorfields at Croydon University Hospital
Summary
Moorfields Eye Centre at Croydon is one of our district hubs, bringing expert eye care closer to patients' homes.
Located on the same campus as Croydon University Hospital, our eye centre provides comprehensive outpatient and diagnostic care for a range of eye conditions, as well as more complex eye surgery.
Treatment offered includes:
- Adnexal (outpatient and surgery)
- Cataract (outpatient and surgery)
- Contact lenses (outpatient)
- External disease (outpatient and surgery)
- General ophthalmology (outpatient)
- Glaucoma (outpatient and surgery)
- Medical retina (outpatient and surgery)
- Neuro ophthalmology (outpatient)
- Optometry (outpatient)
- Orthoptics (outpatient)
- Paediatrics (outpatient and surgery)
- Strabismus (outpatient and surgery)
- Support services (outpatient)
- Urgent and Emergency care (outpatient)
- Vitreoretinal (outpatient and surgery)
Getting to Moorfields, Croydon University Hospital
By rail
Situated in Thornton Heath the nearest stations are:
- West Croydon: 15 minutes walk
- East Croydon: 35 minutes walk
By bus
The hospital is well served by a number of routes including numbers 60, 64, 109, 198, 250 and 289.
By car
There are 400 car parking spaces at Croydon University Hospital NHS Trust, with several car parks for patients, visitors and others set aside for staff.
For more information about blue badge holders, drop-off zones and current charging rates for parking at Croydon University Hospital NHS Trust please visit: visitor guide.
Outpatient waiting list
From 1 September 2024 we are making changes to how we manage our follow-up appointment process.
For more information about these changes and what they mean for you visit our post appointment page. If you have any further questions, please do contact us using the contact information provided.
Follow-up appointment frequently asked questions
Why have you made these changes to follow up outpatient appointments?
To improve your experience as a patient, we have made the process of booking your next outpatient appointment more efficient. The new process will reduce the number of cancellations made, ensuring patients are seen when they need to be.
Instead of booking your next appointment when you are in clinic, you will be sent a date to attend your follow up closer to the time you are due in. This appointment will be booked by the team managing your care and will be approximately six weeks ahead of when we are due to see you.
For example, if you are scheduled to see us for a follow-up in six months’ time, we’d send your appointment details approximately four to six weeks ahead. Those patients who need to be seen sooner will still be provided with an appointment time before they leave clinic.
Do I need to contact my clinic?
Please be assured, you will receive your appointment date from us. If you need to update your details or communication preferences, patients at City Road can email moorfields.outpatientbookingsbc@nhs.net.
For patients at other Moorfields sites, please contact your clinic.
What if I can’t make the appointment date you give me?
If you are unable to attend the follow up date provided, contact us to arrange a date that is more suitable.
What if I am worried about my sight/eye health in between appointments and feel I need to be seen sooner?
If you feel you need to be seen before your next scheduled appointment, please contact us as soon as possible.
The clinician in charge of your care will, if required, arrange for you to be seen sooner, or they may give you advice on how to manage your condition in the time between your appointments, for example.
If you have serious concerns about your eye health, or if you experience sudden sight loss, it’s important that you let us know straight away. You can use our A&E service at City Road or log on to our online A&E platform, where you will be able to speak to a doctor.
If you do not live close to London, or cannot access our online A&E service, please go straight to your nearest eye care unit.
What support can I get from Moorfields to help manage my eye condition in between appointments?
Continue to follow the healthcare advice given to you by your team. If you are required to administer eye drops to keep your condition stable, please do so. If you need any further support, you can speak to one of our nurses via the nurse-led helpline on 0207 566 2345.
If you experience sudden sight loss, or eye injury, please attend your nearest eye care unit or log on to our online A&E service.
Who can I speak to about how my appointments are managed?
If you have any questions about your appointment, please use the information in your appointment letter or text message to contact us. If you have any concerns about your care, contact our Patient Advice and Liaison (PALs) team by calling the team on 020 7566 2324, or by emailing them at moorfields.pals@nhs.net