Nurse led helpline

Moorfields Direct

At Moorfields Eye Hospital NHS Foundation Trust, we understand that vision problems can be frightening and disruptive. That's why we provide a compassionate telephone helpline, Moorfields Direct, to offer guidance and support for your eye care needs.

Our helpline at 0207 566 2345 is staffed by knowledgeable ophthalmic nurses from:

  • 9am to 9pm, Monday to Friday.
  • 9am to 5pm on Saturdays.¬†

These experienced nurses can provide information on eye diseases and treatments available. They can also advise on self-care strategies to manage your symptoms or changes in vision.

With Moorfields Direct, you don't have to navigate eye health concerns alone. Call and speak to a nurse for personalised advice and reassurance. Tell them your symptoms and concerns, and they can guide you on next steps for care.

During busy periods, you may need to wait briefly before speaking to someone. Please be patient and call back again if needed.

Caring help is just a phone call away with Moorfields Direct. Let our experienced nurses provide the information and support you need to take care of your precious gift of sight.