Counselling, advice, support and CVI registration
Counsellors020 7566 2385
Eye clinic liaison officers020 7566 2718
Certificate of Visual Impairment team020 7566 2355
What this service does
Our integrated patient support service provides a range of help and advice for patients who often find themselves having to deal with devastating news about their sight conditions.
The team offers counselling, emotional and psychological support as well as practical advice and information on services outside hospital, which range from help with staying in work to visual aids.
- Counsellors - for emotional support, information and advice for patients and their relatives at the time of diagnosis, throughout treatment and during follow-up. This is a confidential, face-to-face service in which patients are seen for an initial assessment and then offered further input as appropriate.
- Eye clinic liaison officers (ECLO) - for practical information and rehabilitation advice on living with sight loss.
- Certificate of Visual Impairment (CVI) team - for information and advice about formal registration of visual impairment.
The service provides face-to-face confidential information, advice and counselling for all eye clinic patients and relatives or carers at the time of diagnosis, throughout treatment and during follow-up.
Patients are seen for an initial assessment and then offered further input as appropriate. The number of sessions is usually limited to between six and 12.
Funding for the team is supported by several charitable organisations, including the Marie-Louise Von Motesiczky Foundation, the Friends of Moorfields and Action for Blind People.
How do I make an appointment with this service?
You can make an appointment directly using the contact details at the top of this page. Alternatively, speak to a member of staff in the clinic where you are being treated and they will be able to make a referral for you.
Patient information leaflets
Care of your prosthetic eye-FAQ's
Domestic violence and abuse (easy read version)
ECLO-Moorfields at Ealing, Northwick Park & Potters Bar
ECLO-Moorfields at St George’s
Hand hygiene:information for patients, families and carers
Information for carers - easy read
Moorfields patient counselling service at City Road
Patient advice and liaison service (PALS) - please bear with us during COVID 19
Safeguarding adults: information for patients, families and carers
Safeguarding adults: (easy read version)
Counselling for children and young people
ECLO-Richard Desmond Children's Eye Centre (RDCEC)
Information for children and young people with sight loss and their families
Information for children and young people with sight loss and their families (Bedford)