We offer a postal delivery service for contact lenses for patients who prefer to receive their lenses at home. All deliveries are made via Royal Mail. Postage charges apply to each order and are outlined below.
| Lens type | Delivery option | Service provider | Cost |
| Soft and RGP | Standard 2nd class | Royal Mail | £3.50 |
| Cosmetic | Special delivery | Royal Mail | £9.00 |
| Scleral | Special delivery | Royal Mail | £9.00 |
| Piggyback | Standard 2nd class | Royal Mail | £7.00 |
| Piggyback | Special delivery | Royal Mail | £17.00 |
Contact lenses are medical devices that are specially ordered for each patient based on their individual prescription. For this reason, all contact lens orders are non‑refundable once the order has been placed. This includes situations where the lenses have not yet been collected.
If you have any concerns about your prescription, comfort, or suitability for contact lenses, please speak to a member of our clinical team before placing your order. We are always here to support you in making the right choice for your eye health.