Accident & Emergency frequently asked questions

Do I need to make an appointment to visit A&E?

No. The A&E department which is based in our main hospital on London’s City Road deals only with eye emergencies and is open 24 hours a day, seven days a week. People with serious sight threatening problems should attend A&E. 

For general advice about eye conditions, you can call our nurse-led telephone service, Moorfields Direct. This service is open from 9am to 9pm, Monday to Friday and from 8.30am to 5pm on Saturdays. Please call 020 7566 2345.

How long will I have to wait to be seen?

Nearly all of our patients are treated, referred to one of our specialist services or discharged within four hours, but most people wait far less time than that.

On average 77% of our patients are seen within 3 hours. 

Who will I see in the A&E department?

Everyone is assessed by a triage nurse on arrival who assesses how serious your condition is and how quickly you need to be seen by a clinician.  Depending on your needs, you will be treated by either an emergency nurse practitioner or one of our A&E doctors.

Which consultants work in the A&E service?

  • Miss Clare Daniel
  • Mr Richard Andrews
  • Mr Badrul Hussain
  • Miss Emma Jones
  • Miss Dilani Siriwardena
  • Mr Raj Das-Bhaumik
  • Miss Branka Marjonovic
  • Miss Lola Ogunbowale 


For details about individual consultants, please visit the our consultants section.