What is the Youth Forum?
The Moorfields Youth Forum is a group of young people aged 8 - 25 who come together to share ideas, experiences, and suggestions about what it’s like to be a young patient at Moorfields Eye Hospital.
Our aim is simple: We want your voice to shape how services look, feel, and work
Our patient experience principles
These are the values we use in the Youth Forum and across the hospital
Empathy – We try to understand how you feel. We listen carefully and think about your experiences.
Dedication – We care about every patient. Everyone’s voice matters, and everyone should feel welcome.
Attention to detail – Small things matter. We work together to improve the little things that make a big difference.
Proactivity – We look for solutions. If something can be better, we try to fix it.
Collaboration – We work together. Young people and staff are a team. Your ideas help us make real changes.
What the youth forum does
As a Youth Forum member, you’ll help us to:
Improve hospital experiences for children and young people
Share honest feedback about what works and what could be better
Explore and design ideas that help staff understand young people’s needs
Work on creative projects
Advise staff on how young people feel about new ideas
Represent young people’s voices at meetings and events (if you want to)
What you get out of it
Being part of the Youth Forum gives you:
New skills and confidence
Experience working as part of a team
Opportunities to speak up and make real change
A chance to help shape services for other young people
Travel costs covered for meetings
Snacks and drinks at in person sessions
Certificates, references, and recognition for your involvement
Opportunities to take on leadership roles (for older members)
And most importantly: you’ll make a difference!
What We Ask From You
As a member, we ask that you:
Try to attend at least 70% of our meetings
Join in discussions and activities in your own way
Respect others’ opinions, even if they differ from yours
Keep personal or sensitive discussions within the group
Share a few details about yourself so we can support you properly
Sign an assent or consent form (and if you’re under 16, your parent/carer signs too)
What you can expect from us
We promise to:
Create a safe, friendly, inclusive space for everyone
Listen to your ideas and take them seriously
Support you to take part in ways that feel comfortable
Make meetings creative, fun, and easy to understand
Keep you updated on how your ideas are used
Provide support during meetings if you feel unsure or nervous
Follow all safeguarding and data protection policies
Celebrate your achievements and give you recognition for your work
Be realistic about what changes we can make - we value all ideas, but we may not always be able to put every suggestion into action
Photos, Videos & Sharing Work
Sometimes we like to take photos or create videos to show others what we’re doing.
You can choose whether or not you want to be in them, it’s totally optional.
We ask that Youth Forum members do not take or share their own photos or videos from meetings on personal social media accounts. This helps keep everyone safe and respects the privacy of other young people. However, you are welcome to re-share or repost any official Moorfields Youth Forum social media posts.
The Youth Forum team will be responsible for deciding what photos or videos are shared publicly. Presenters or visitors at meetings will not be given direct access to photos or videos of the group, unless they have asked for, and members have given, specific consent for a particular project.
Leaving the Youth Forum
If you decide the Youth Forum isn’t for you anymore, that’s absolutely fine.
You can leave at any time - no pressure, no judgement.
If you feel comfortable, we’d love to hear your reasons for leaving so we can keep improving, but this is completely optional.
How to contact us
If you have questions or want to join, email us at:
Updated: April 2026