This service treats general eye problems and those that might need referral to one of our more specialist services.
Appointment information020 7566 2089
What this service does
The team in this service, which is sometimes also known as primary care, treats general eye problems and those that might need referral to one of our more specialist services.
Some eye problems don’t fit neatly into one of our other services, so these general clinics are an opportunity for our specialists to make a full assessment and decide on the best treatment for you. You might also be assessed in this department if you have more than one eye condition.
How do I make an appointment with this service?
You should see your GP or optician in the first instance. If he or she decides that your eye condition needs to be investigated by more specialist staff, they will arrange for you to have an outpatient appointment with Moorfields or another eye-care provider. If you choose to be treated at Moorfields, we will send you a letter confirming the date, time and location of your appointment with us.
Other useful contacts
For treatment for urgent, sight-threatening problems and for issues that cannot wait for a routine appointment with your GP, you can come directly to our dedicated A&E department which is based in Moorfields Eye Hospital in London’s City Road. A&E is open 24 hours a day, seven days a week.
You can also get information and advice on eye conditions and treatments from our telephone helpline, Moorfields Direct, on 020 7566 2345. Staffed by experienced ophthalmic-trained nurses, the helpline is open from 9am to 9pm, Monday to Friday and from 8.30am to 5pm on Saturdays. At busy times, we might not be able to answer your call straight away - please bear with us and call back a little later if this happens.
Patient information leaflets
Compliance aid guide - Autodrop
Compliance aid guide - Autosqueeze
Compliance aid guide - Alcon Eyot
Compliance aid guide - ComplEye
Compliance aid guide - DropAid
Compliance aid guide - Eye drop bottle opener
Compliance aid guide - Opticare
Compliance aid guide - Opticare Arthro
Compliance aid guide - Thea Eyot
Eye drop compliance aids-general guide
How to use your eye drops leaflet
How to use your eye ointment leaflet
Urgent care clinic-Moorfields at St George's