My eye care and Coronavirus

Useful information and advice for patients managing eye care conditions in between appointments.

Due to Covid-19, we may have rescheduled your appointment with us here at Moorfields. On this page you will find links to helpful advice and information on self-managing specific eye care conditions.

FAQs/advice on eye care conditions

Patients of St George's with injection queries can email Yvette Chalpkin For patients at Croydon with injection queries, please contact Tarun Sharma . Yvette and Tarun will be able to answer questions regarding the Purley injection service.

Contacts for Moorfields patients

For existing appointments, your first point of contact should be the number on your appointment letter (if you have one). Alternatively, you can use one of the following options:

New patients

Appointments team, 020 7566 2700

Existing patients

Please contact the hospital first for appointments at the following sites:

  • Northwick Park 020 3182 4000
  • Ealing 020 8967 5766
  • St Ann’s 020 7566 2841
  • Croydon 0208 401 3128
  • St George’s 020 8725 1794

For all other sites (including City Road), please contact the team for your service, if listed below:

The appointments team, 020 7566 2700, can help for all other services and sites.

Medicine for patients

Moorfields pharmacy department has launched a new patient medicines helpline service.

Patients can call 0207 566 2361, Monday to Friday, 9am-5.30pm (except bank holidays) for advice and guidance on their medication. The helpline is managed by pharmacists, pharmacy technicians and trained healthcare staff and is available to all Moorfields patients across UK sites. 

Emergency care

Moorfields patients and those living in central London who require emergency eye care (sight threatening problems or eye injuries) can use our A&E Attend Anywhere service during the time below.   

Monday to Friday:

  • 9am-12:30pm
  • 1:30pm-5pm
  • 5:30pm-9pm 

Saturday to Sunday:

  • 10am-12:30pm
  • 1:30pm-4pm

These video consultations will allow us to assess your condition and provide advice on whether or not you need to come into our A&E department for further checks. More information can be found on the Emergency care page. If you require urgent medical advice out of these hours, you can contact our A&E department on 020 7253 3411.

We will also continue to provide urgent care at the following sites:

  • Bedford
  • City Road
  • Croydon
  • Ealing
  • Northwick Park
  • St George’s

Video guides

Useful video guides on how to put drops in, and take care of your eyes at home.

How to put eye drops in children and babies

Last updated: 29th September 2020