Person in a blue coat speaking to a TV camera outside City Road Moorfields

Moorfields at the heart of new NHS Online service

Moorfields was featured in the national press and on TV as part of the national announcement of the new NHS Online service.

This service is being set up to transform how healthcare is delivered, allowing patients to be triaged quickly through the NHS App, speak to doctors via video consultation, and monitored in the comfort of their home, saving unnecessary trips to hospital.

The initial nine conditions being treated through NHS Online, being announced today, include cataracts, glaucoma and macular degeneration, as well as women's health issues (including severe menopause symptoms and menstrual problems) and prostate problems.
Our SPARC single point of access system for eye care referrals into us from GPs and optometrists has been used as a case study of digital innovation.

We were featured on the BBC and Good Morning Britain as well as in most national newspapers.

NHS England included a quote from Dr Peter Thomas, our director of digital development and consultant ophthalmologist, in their communications about the new service:

"With our single point of access service, we've been defining how a virtual hospital can support better eye care.

"We've used technology to improve the capability and efficiency of the system, and which allows clinicians in the community and hospital services to work more closely together to streamline care.

7 January 2026