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Changing or cancelling your appointment

Change or cancel a first appointment

You can change or cancel your appointment at our City Road hospital by emailing us at or calling our booking centre on 020 7566 2357. Please note that our phone lines are extremely busy so please do email us if possible, and remember to include your full name, patient/NHS number, DOB, postcode and the best number to contact you on. 

To view the telephone numbers of our other sites visit the 'our locations' page.

Change or cancel a follow up appointment

If you are visiting for a follow up appointment or for surgery, please call the service where you are being treated - you will find contact details either on your appointment letter or in the our services section of this website.

Last updated: 29th March 2021