Attending your appointment during strike action

Next week, starting Tuesday 21 June, strike action is planned on the National Rail and Transport for London (TfL) Underground networks. We will continue to offer a full range of services across all sites and specialties on the strike days next week (21, 23 and 25 June 2022), prioritising sight saving treatment and emergency care.

Please attend if you can

Please attend your appointment if you can. If you are unable to attend your appointment due to the travel disruption please let us know as soon as possible.

We will contact you in the event we need to reschedule your appointment.

Our ability to provide services will depend on the severity of the impact of the strike and whether train services are fully restored after the strike days. Please follow us on Twitter @Moorfields, Facebook @MoorfieldsEyeHospital, and our website, moorfields.nhs.uk, for updates on our services.

How you can help us to see more patients on strike days

Our teams will have the same difficulties in travelling in to offer appointments as you will, and you can help us to make sure we can see as many people as possible by:

  • Responding to the text we sent you to let us know whether you are intending attending your appointment.
  • Emailing us now at moorfields.outpatientbookingsbc@nhs.net or ringing the number on your appointment letter if you cannot attend, to rearrange your appointment. We can then offer this slot to other patients.
  • Allowing extra time for your journey next week so you can arrive on time.
  • Being patient with us if you have to wait longer than usual in a clinic or if our phone lines are busy.

Planning your journey during the strike

At this stage we expect the strike to affect:

  • National Rail (all operators except Thameslink) on Tuesday 21 June, Thursday 23 June and Saturday 25 June
  • London Underground – Tuesday 21 June
  • Elizabeth Line and Overground - Reduced services on National Rail strike days
  • Buses and DLR - Likely to be busier than usual on Tuesday 21 June

There is also potential for disruption to transport the morning after a strike, particularly on lines such as District (Richmond and Wimbledon branches), Waterloo & City and Bakerloo that share lines or stations with National Rail.

National Rail has created a map to show the latest information on the services operating on strike days. They expect these services to be less frequent than usual, to start later in the morning and to finish much earlier.

They are planning to offer a Sunday-style service, starting at 7.15am, on the days following strikes.

Their journey planner will use this information to advise you on these services, but their advice is to travel only if necessary.

Up to date information on TfL-operated bus and tube services can be found on the strike page on the TfL website.

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