Earlier this month staff from across Moorfields got behind the ‘hello my name is...’ campaign at our clinical governance half day.
The ‘hello my name is…’ campaign is the legacy of Dr Kate Granger, an elderly care physician who was diagnosed with cancer in 2011 at the age of 29. Kate noticed that when she was receiving treatment, staff didn't always introduce themselves. This had a really big impact on Kate and she decided to set up the ‘hello my name is…’ campaign to raise awareness of the patient behind the condition and the importance of introducing yourself.
Watch a video about Kate's story:
Patients often remind us how important it is to treat them as individuals, not "the front or back of an eye”. This starts with introducing ourselves and telling you our names. Delivering an excellent patient experience and the best possible health outcomes for our patients starts with an introduction. We have made a commitment through the Moorfields Way to be caring and to show this by introducing ourselves every time we meet someone. At Moorfields we are committed to supporting Kate's campaign because, like Kate, we believe it supports our commitment to be caring.
More information on the campaign can be found if you search #hellomynameis and #MoorfieldsStaff on Twitter.
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