PALS - We are here to help you when
You need advice or information.
You need help if things go wrong.
You have ideas to help make things better.
You want to tell us about something good.
If you are not happy about your care, you can make a complaint.
We need to know.
Your name.
Your address.
Your phone number.
What happened?
What you want us to do?
How we should communication with you.
What happens next
We will write to you to say that we recognise you are not happy with your care.
We will look at the problem, what we can do to help and how to make things better.
We will tell you what we are going to do.
If you would like to talk to PALS or make a complaint
Please call: 0207 566 2324
Email: moorfields.pals@nhs.net
If you would like some help to make a make a complaint
NHS complaints advocacy service can help you.
- Helpline number: 0300 456 2370
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Email: pohwer@pohwer.net